Privacy Policy https://wolffhost.com/
This page was last modified on 28-09-2023.
We are aware that you put your trust in us. We therefore see it as our responsibility to protect your privacy. On this page we inform you what data we collect when you use our website, why we collect this data and how we use it to improve your user experience. This way you will understand exactly how we work.
This privacy policy applies to the services of https://wolffhost.com. You should be aware that www.wolffhost.com is not responsible for the privacy policies of other sites and sources. By using this website you agree to the privacy policy.
https://wolffhost.com/ respects the privacy of all users of its site and ensures that the personal information you give us is treated confidentially.
Information We Collect
When you interact with WOLFF, we may collect the following types of information:
Personal Identification Information: This includes your name, mailing address, email address, and phone number. We collect this information when you create an account, make a purchase, or communicate with our customer service.
Payment Information: In order to process your orders, we securely collect and store your credit card information, billing address, and payment history. We use secure encryption technologies to protect this sensitive data during transactions.
Order Details: We collect information about your purchases, such as the products you purchased, their quantity, price, and shipping address.
Device Information: We may collect information about your device, including your IP address, browser type, and operating system. This information helps us improve the functionality of our website and enhance your shopping experience.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor your browsing behavior on our website. This data is collected to personalize your experience and improve our services.
Sharing Your Information
We respect your privacy and do not sell your personal information to third parties. However, we may share your information under the following circumstances:
Service Providers: We may share your information with trusted service providers who help us deliver our services, such as payment processors and shipping companies.
Compliance with Laws: We may share your information if required by law, to protect our rights, or in response to a legal request.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction.
How We Use Your Information
We use the information we collect for various purposes, including, but not limited to:
Order fulfillment: To process and deliver your orders, communicate with you about your purchases, and provide you with customer service.
Account management: To manage your account, send you order confirmations, and provide you with information about your account status.
Personalization: To personalize your shopping experience by offering you product recommendations, promotions, and content tailored to your preferences.
Analytics: To analyze your use of our website, understand your preferences, and improve our products and services.
Communications: To send you updates, newsletters, and marketing communications if you opt to receive them. You can unsubscribe at any time.
How long will your information be kept?
We will only keep your personal data for as long as necessary to fulfil the purposes set out in our privacy policy and to comply with legal and regulatory requirements. The specific retention periods for each type of data may vary. Here are some general guidelines:
Please note that we will not keep your data for longer than is necessary for the purposes for which it was collected. After the retention period has expired, we will securely dispose of your data or anonymize it to prevent further use.
How we collect your information:
1. Forms:
We collect data through user-friendly forms for account creation, shipping and contact.
2. Newsletter signups:
When you sign up for our newsletter, we collect your email address to inform you of our latest updates.
3. Checkout:
Your purchase information, including name, address and payment details, is collected to process orders efficiently.
4. Customer communications:
We collect data related to your inquiries and feedback when you contact our customer service team.
5. Cookies and tracking:
We use cookies and tracking to personalize your experience and improve our services.
6. Account activity:
Your account activity data, such as login history and order records, helps us customize your experience.
7. Social media integration:
We may collect information from your social media profiles when you connect or interact with us on those platforms.
Our use of the data collected
Use of our services
When you sign up for one of our services, we ask you to provide personal information. This information is used to perform the service. The information is stored on our own secure servers www.wolffhost.com or those of a third party. We will not combine this information with other personal information we have.
Communication
If you send emails or other messages to us, we may retain those messages. Sometimes we will ask you for personal information that is relevant to the situation. This allows us to process your questions and respond to your requests. The data will be stored on www.wolffhost.com's own secure servers or those of a third party. We will not combine this data with other personal data we have.
Cookies
We collect data for research purposes, to better understand our customers and to tailor our services accordingly.
This website uses "cookies" (text files stored on your computer) to help the website analyze how users use the website. The information generated by the cookie about your use of this website may be transferred to www.wolffhost.com's secure servers or to those of a third party. We use this information to track how you use the website, to compile reports on website activity and to provide other services related to website activity and internet usage.
Purposes of Use
We will not collect or use information for any purpose other than those described in this Privacy Policy unless we have obtained your prior consent.
Third parties
The information will not be shared with third parties, except for web applications that we use for our shop. This includes the WebwinkelKeur rating system. This information is only used for the purpose of the application and is not shared. In addition, the information is shared internally in some cases. Our employees are obliged to respect the confidentiality of your information.
Changes
This privacy policy is tailored to the use and options on this site. Any adjustments and/or changes to this site may result in changes to this privacy policy. It is therefore advisable to consult this privacy policy regularly.
Choices Regarding Personal Information
We offer all visitors the opportunity to view, change or remove any personal information currently provided to us.
Adjusting/unsubscribe from the newsletter service
At the end of each mailing you will find the option to adjust your data or unsubscribe.
Change/unsubscribe from communications
If you would like to change your information or remove yourself from our files, please contact us. See contact details below.
Disabling Cookies
Most browsers are initially set up to accept cookies, but you can modify your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services on our and other websites may not function properly if cookies are disabled in your browser.
SMS
By subscribing to WOLFF SMS, you agree to receive automated marketing SMS messages from us about our products and services to the phone number you provided when signing up, and that the messages may be sent via automated phone numbers or other technologies. Message frequency is recurring. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to unsubscribe and HELP for customer support. You may receive an additional text message confirming your decision to opt out. You understand and agree that attempting to opt out by any means other than sending the opt-out commands above is not a reasonable way to opt out.
Questions and Feedback
We regularly review our compliance with this privacy policy. If you have any questions about this privacy policy, please contact us at support@wolffhost.com or by phone: +49 40 80813473